The agreement between you and CourtIQ when you use the Service.
Effective Date: August 2026
CourtIQ is operated by DINKLABS LLC, a Colorado limited liability company ("CourtIQ," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the CourtIQ web application at court-iq.xyz, facility sites hosted on court-iq.xyz subdomains, the CourtIQ mobile application, and related APIs (together, the "Service").
By creating an account, clicking "I agree," or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of a facility or other organization, you represent that you have authority to bind it, and "you" includes that organization.
The Service has two kinds of users. Facility operators (owners, admins, staff, and coaches) use CourtIQ to run a pickleball or tennis facility: courts, bookings, memberships, events, leagues, billing, and point of sale. Members and players use CourtIQ to book courts, register for programs, pay, and communicate with facilities they belong to.
Facilities set their own prices, policies, hours, and rules (for example cancellation and refund windows, late-cancellation fees, service fees, and waiver requirements). Those are the facility's terms, presented through CourtIQ. CourtIQ is not a party to the relationship between a facility and its members, and is not responsible for a facility's services, conduct, or policies.
You must provide accurate information and keep your account credentials secure. You are responsible for activity under your account. Facility operators are responsible for the people they invite as staff and for the permissions they grant. API keys inherit administrator access and must be treated like passwords.
You must be at least 18 years old to create a facility account. Members under 18 may be added to a household by a parent or guardian, who accepts these Terms on their behalf.
Facilities subscribe to CourtIQ on a monthly plan. Plan features, prices, and any negotiated or founding-facility terms are shown in your dashboard under Settings → CourtIQ plan and on our pricing page. Subscriptions renew automatically until cancelled. Trial and free periods end on the date shown in your dashboard; billing begins at the end of that period unless you cancel first. Usage-based charges (for example SMS pass-through) are billed on your CourtIQ invoice at the rates shown in your dashboard.
You may cancel at any time from your dashboard; cancellation takes effect at the end of the current billing period and fees already paid are non-refundable except where required by law. We may change plan prices with at least 30 days' notice.
Payments from members to facilities are processed by Stripe through the facility's own Stripe account. CourtIQ does not hold those funds. Refunds, credits, and disputes for those payments are governed by the facility's policies and Stripe's terms. Facilities are responsible for applicable taxes on what they sell.
If you add and verify a mobile number and turn on SMS notifications, CourtIQ will send you text messages on behalf of your facilities: booking confirmations and reminders, waitlist offers, event and league updates, verification codes, payment and waiver links, and occasional facility announcements. Message frequency varies with your activity. Message and data rates may apply. Consent to receive texts is not a condition of using the Service.
Reply STOP to any message to unsubscribe, START to resubscribe, or HELP for help. You can also turn SMS off in your account settings. Carriers are not liable for delayed or undelivered messages.
You agree not to:
We may suspend or terminate accounts that violate these Terms.
You own the content and data you put into CourtIQ. You grant us the license we need to host, process, display, and transmit it in order to run the Service — for example, showing a facility's schedule on its public site, or sending a member their booking reminder. Facilities are responsible for having the right to upload their members' information, including data imported from other platforms.
How we collect and handle personal information is described in our Privacy Policy. Ratings and match data exchanged with DUPR are subject to DUPR's terms as well as ours.
The Service, including its software, design, and content we create, is owned by DINKLABS LLC and protected by intellectual property laws. Except for the rights expressly granted here, we reserve all rights. Feedback you give us may be used without obligation to you.
We work to keep the Service available and secure, but it is provided "as is" and "as available." We may add, change, or remove features, and may perform maintenance that briefly interrupts service. Where practical we will give facilities notice of material changes.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that forecasts, pricing recommendations, or analytics will produce any particular result.
To the fullest extent permitted by law, DINKLABS LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising out of or related to the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the twelve months before the claim arose, or one hundred dollars (US$100), whichever is greater.
Facilities agree to defend and indemnify DINKLABS LLC against claims arising from their use of the Service, the services they provide to their members, their content, or their violation of these Terms or applicable law.
You may stop using the Service at any time. Facilities can delete their facility from Settings → Danger zone; members can delete their account from Account settings or via the account deletion page. We may suspend or terminate access for breach of these Terms, for non-payment, or where required by law. Sections that by their nature should survive termination (including 8, 9, 11, 12, 13, and 15) survive.
These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Jefferson County, Colorado, and you consent to their jurisdiction.
We may update these Terms from time to time. We will post the updated Terms here with a new effective date and, for material changes, notify facility account holders by email. Continued use of the Service after the effective date means you accept the updated Terms.
Questions about these Terms: support@court-iq.xyz. DINKLABS LLC, 7876 West 43rd Circle, Wheat Ridge, CO 80033.